Diagnostic Reviews of Development Management
Background
TRA has developed an additional service as part of its framework of organisational consultancy for the local authority planning sector. It involves a short “diagnostic” review of how development management is organised with the aim of identifying any particular areas of concern or any specific aspects where a more detailed review could be most effectively focused.
TRA is qualified to conduct such a review because of the range and depth of experience we have in looking at how the development management function is handled in a wide range of authorities (see opposite). Our team knows exactly where to focus attention, allowing us to spot quickly organisation and procedures which are not up to standard in terms of current best practice, legal requirements and operational efficiency/effectiveness.
Scope of the review
A diagnostic review covers all aspects of the development management process, including:
- pre-application enquiries and discussions
- information requirements
- initial handling of applications
- validation and registration
- publicity and advertising
- consideration of applications by case officers, including site visits and negotiation
- production and “signing off” of decision notices
- Committee reports and Committee procedures (based upon documented procedures, examples of Committee reports, discussion with officers etc; we will not normally be able to incorporate observation of the Committee in action)
- decision notices and post-decision amendments
- appeals
- enforcement
- use of technology.
The review focuses mainly on procedures, but will also consider to a limited extent related aspects of organisational structure and staffing resources.
Output
The output of the review is a short written report outlining:
- key conclusions as to strengths and weaknesses
- observations on the organisational structure and resources
- any very clear cut changes which should be considered irrespective of any further review
- aspects of procedure where more detailed review would be beneficial as the basis for improving the service and its delivery, with clear justifications.
This is a “diagnostic” review, aiming mainly at identifying the most fruitful focus for further review and possible change. It will almost certainly identify the need for follow-up work. This can be handled by the authority in any way it chooses and need not necessarily involve TRA.
Personnel
One lead consultant is appointed to handle the project, with a second consultant involved in support (the involvement of two consultants is an important element of our own quality control requirements).
Additionally, we will call on our extensive network of Associates with a wide experience of advising local authorities and of hands on experience of development management as required.
Contact
If you would like to take things further please contact Penny O'Shea for more information and a no-commitment discussion.