Staff
Together, TRA's management and staff team have worked for the company for a total of more than 50 years and their combined experience is one TRA's key strengths.
Management Team
Penny O'Shea - Principal Director
Penny has executive responsibility for the management and day to day operation of TRA. She also co-ordinates TRA's marketing and promotion and handles most of the initial client contact in relation to consultancy and review assignments. penny@tra-ltd.co.uk
Stewart Glassar - Planning Manager
Stewart is TRA's senior planner and oversees the content of our planning training and consultancy work. He is also personally involved in the delivery of training and consultancy assignments. stewart@tra-ltd.co.uk
Staff Team
Shelagh Pooley - Training Event Co-ordinator
Shelagh deals with most aspects of inter-authority training administration, bookings, invoices, venue liaison etc, and co-ordinates the programme of certificated courses held in Cambridge. shelagh@tra-ltd.co.uk
Cheryl Howarth - Senior Administrator
Cheryl handles day-to-day marketing and promotion, looks after our training material, and handles accounts and purchasing. cheryl@tra-ltd.co.uk
Angela Holmes - Training & Consultancy Co-ordinator
Angela co-ordinates our in-house training services, including dealing with initial enquiries and handling the administration and client liaison for in-house workshops. She also provides support for consultancy assignments.
angela@tra-ltd.co.uk
Our team of Event Receptionists is also based at the Bolton office. They are: Jackie Aldred and David Wood.

If you have a query but are not sure exactly who to contact please use our contact form or email your enquiry to mail@tra-ltd.co.uk.