Training Programmes

Negotiation Skills: the key to achieving planning goals and objectives

Almost every day, planning, enforcement and other ‘environmental’ staff within local planning authorities engage in some form of negotiation. Often these negotiations, whether they are with developers, agents, the public or even their colleagues, are carried out without any clear understanding of the principles and techniques involved. Yet having an awareness of both principles and techniques, coupled with experience, can make a formidable difference to an officer’s effectiveness.  This workshop focuses on persuasion and influencing skills; when to negotiate and when not to; approaches to negotiation; “tricks” and techniques; power and the personality dimensions. The workshop combines theories with working references from the experience of participants.

Download a leaflet/booking form here

PARTICIPANT COMMENTS:

"Excellent, I look forward to putting techniques into use. Course notes were also very helpful to take home. "

Beverley Knox, Dundee City Council

"I thought that negotiation was a natural event, but now realise there is much more to it and leave with good ideas to start putting into practice. "

Stephen Fair, Highland Council

"Very informative, clearly explained key principles and concepts. Look forward to putting them into practice."

Steven Cooper, Bidwells