Training Programmes

Negotiation Concepts and Skills for planning and development staff

Negotiation is a management process where planners have extensive experience but usually lack awareness of the concepts, principles and techniques involved. Such awareness, coupled with their experience, can make a formidable difference to their effectiveness. This workshop focuses on concepts and techniques of direct relevance to staff in the planning/development field. Aspects covered include: when to negotiate and when not to; approaches to negotiation; gambits and techniques; power and personality dimensions. The workshop combines the theory with tangible references to the experience of participants.

Download a leaflet/booking form here

PARTICIPANT COMMENTS:

"Excellent, I look forward to putting techniques into use. Course notes were also very helpful to take home. "

Beverley Knox, Dundee City Council

"I thought that negotiation was a natural event, but now realise there is much more to it and leave with good ideas to start putting into practice. "

Stephen Fair, Highland Council

"Again, an enjoyable and worthwhile course that will prove beneficial in future decisions and negotiations. "

Andrew Morrow, Alnwick District Council