Training Programmes

Negotiation Skills: the key to achieving planning goals and objectives

Almost every day, planning, enforcement and other ‘environmental’ staff within local planning authorities engage in some form of negotiation. Often these negotiations, whether they are with developers, agents, the public or even their colleagues, are carried out without any clear understanding of the principles and techniques involved. Yet having an awareness of both principles and techniques, coupled with experience, can make a formidable difference to an officer’s effectiveness.  This workshop focuses on persuasion and influencing skills; when to negotiate and when not to; approaches to negotiation; “tricks” and techniques; power and the personality dimensions. The workshop combines theories with working references from the experience of participants.

For further details download a leaflet/booking form                Make a provisional booking on this workshop

PARTICIPANT COMMENTS:

"Well presented with good examples and encouraging participation. Excellent workshop for DC practitioners. "

Shaun Day, Sefton M B C

"There were some interesting points raised throughout the session. Overall the course allowed me to think about what I am setting out to achieve. "

Andrew Robinson, Gateshead Council

"A very useful overview of negotiation techniques etc. with good advice on a range of matters. It was also well tailored to our roles. Good handouts and the presenter engaged very well with the group."

Michael Garrity, Dorset County Council